If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
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Shipping Information
We send the same day for all orders received prior to 3.30pm
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Customer Support
Contact us for any questions you may have, our recommendations or any alternatives we may suggest - stock dates
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FAQ's
Each product has its own set of questions—call us; we are here to help.
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Contact Us
Phone us on: 01707 830054
Email us on sales@westminsterelectricalretail.com
FAQs
Please read our FAQs page to find out more.
How can I place an order?
Placing an order is simple! Browse our website, add your desired items to the cart, and proceed to checkout. Follow the prompts to enter your delivery details and payment information. Once completed, you'll receive an order confirmation email.
Trade orders only need a PO number if they have credit terms.
How can I contact customer service?
Our customer service team is here to help! You can reach us via:
• Email: sales@westminsterelectricalretail.com
• Phone: 01707 830054 Monday to Friday, 7.30 AM–5 PM
• Live Chat: Available on our website during business hours.
We aim to respond to all enquiries within one hour.
I am a retailer—how do I get quantity discounts?
We use key distributors where we can, but failing that make sure you have your unique discount code set up to take advantage of your buying power. REGISTER NOW
What is your returns policy?
We accept returns within 14 days of delivery, provided the item is unused and in its original packaging. To initiate a return, contact our customer service team or visit our Returns and Refunds page for detailed instructions.
I want to set up ongoing special prices-how do I do that?
We are here to offer the best products at the best prices with the best service - the best place to start is to email us or call for a confidential discussion